Employees will generally mirror how they treat customers by how they are treated themselves. If their employee experience is generally positive, then it’s likely they will prioritize a positive experience for customers. In his article, “Does Your Company Culture Lead to Happy Customers?” Phil Geldart shares ways you can ensure a positive experience for your employees—and thus customers. A key piece of the employee experience is the physical environment and the tools they’re provided to do their job. People need to feel safe, comfortable, and supported in order to work effectively. Read Geldart’s entire article for more ideas on how to support an overall healthy employee experience.