Employees will generally mirror how they treat customers by how they are treated themselves. If their employee experience is generally positive, then it’s likely they will prioritize a positive experience for customers. In his article, “Does Your Company Culture Lead to Happy Customers?” Phil Geldart shares ways you can ensure a positive experience for your employees—and thus customers. A key piece of the employee experience is the physical environment and the tools they’re provided to do their job. People need to feel safe, comfortable, and supported in order to work effectively. Read Geldart’s entire article for more ideas on how to support an overall healthy employee experience.
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Microsoft is working around the clock to bring you best-in-class experiences, whether you’re in-office or at home. Don’t miss the latest features Windows Virtual Desktop has to offer. Subscribe to learn more.
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Managing your online reputation is a key aspect to maintaining a successful business, and Search Engine Optimization (SEO) will help you do it. SEO incorporates key words, link building, relevant content, blog connection and social media presence, among other factors. A comprehensive SEO strategy will “improve your site’s exposure, drive qualified traffic, rank for relevant keywords, and eventually lead to potential conversions,” writes Jessica Wong. Read her entire article, “Improve Your Brand’s Online Reputation with SEO” for how to plan and implement strategies. Subscribe to TeraCloud, Inc. for more!
When integrating AI into your organization, it’s critical to have the correct mindset, which means seeing past traditional #ROI benchmarks and considering how AI can truly augment and empower decision making. In this article, you’ll read about four compelling arguments you can bring to the boardroom to help make your #ArtificialIntelligence initiatives a reality.
@Windows #VirtualDesktop is the only cloud-based service that delivers a multi-user Windows 10 experience, optimized for Office 365 ProPlus. In this webcast, get an inside look at @Windows #VirtualDesktop and how to use it in your organization. Then contact TeraCloud, Inc. to learn more.
In order to create a customer-centric organization, it’s imperative that you empower your employees to serve their customers. Provide training and skill development—and trust that your employees can handle the job. In his article, “How to Empower Your Employees to Be More Customer-Centric,” Phil Geldart offers guidelines on how to manage empowered employees as you strive to establish a more customer-centric company. Read his article and subscribe to TeraCloud, Inc. for more content!
As more companies shift to remote work, Microsoft works toward making its Windows Virtual Desktop easier for users to increase productivity and security. Learn how Brad Anderson, Vice President for Microsoft 365, and his team created effortless experiences for users to provide meaningful solutions.
Virtual assistants fill an essential role in your keeping your customers engaged 24/7. @Microsoft AI solutions to common customer and internal-facing issues are automatically within your reach, freeing up staff to focus on complex requests and high-value interactions. Check out this infographic!