TeraCloud Privacy Policy

Updated 8/16/2020 This privacy policy has been compiled to better serve the visitors to our website so they fully understand how their ‘Personally Identifiable Information‘ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. TeraCloud also understands and respects the importance of your personal privacy and data protection. If you are a citizen of the EU, it is important for you to know that we are fully committed to achieving compliance with the EU General Data Protection Regulation (GDPR.)

1.) WHEN WE COLLECT INFORMATION

We collect only the personal information that is necessary from you to process your inquiry for a lawful basis. This happens when you make the personal choice to fill out a form or enter information on our site (via Our contact form, New client project estimate form, Email signup forms, Blog comment form (Currently not active on this site)) You can choose whether to provide this information. Providing this personal information is necessary to provide certain services. We collect:

Your Name (First & Last)
Company Name
Email address
Telephone number

2.) HOW WE USE/PROCESS YOUR INFORMATION

We lawfully process the information we collect from you only in the following ways, which are necessary to complete our potential business engagement:

To follow up with you after correspondence you have voluntarily sent as an inquiry via email
To formulate a quote for services based on the specific answers you have provided for this reason on our quote form

3.) HOW WE PROTECT YOUR INFORMATION

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All communication and quotation forms are processed through a secure gateway provider and are never stored or processed on our servers.

4.) HOW WE USE COOKIES

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We only use this information for statistical analysis purposes via our internal server logs
A cookie in no way gives us access to your computer or any sensitive information about you, other than the data you choose to share with us.

In Summary, we use cookies to: Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. When you first visit the site, you may be given the opportunity to accept the fact that we use cookies. Additionally, through your web browser’s settings, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, or you reject cookies when you first visit our site, it won’t affect your experience on this website, or prevent your access to it.

5.) THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties the Personally Identifiable Information that you provide to us voluntarily unless we provide you with advance notice. We will otherwise not share your personal information with third parties except:

As required by law
As necessary to protect our interests
With vendors contracted by us who have agreed to keep this information confidential

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6.) THIRD PARTY TRACKING

TeraCloud may use third-party tracking tools to monitor and improve sites or to provide ads and other information that may be of interest to users. These tools may collect the following information:

Internet protocol (IP) address for your computer/device
Internet service provider
Website from which you arrived
Operating system and web browser software
Date and time of your visit
Pages you visit on this site
Terms you use in our site’s search engines

Third-party tools like Google Analytics help our website administrators track site usage, understand how users find sites, and improve website function and content.

GOOGLE ADWORDS & ADSENSE [Not Currently in Use]

Some third-party tools show our client advertisements on sites across the web. Using cookies and related technologies, these tools show ads to people who’ve previously visited our websites or might be interested in our sites based on other sites they’ve visited.

You can opt out of these services by following these links:

You may also see TeraCloud ads served to web users in specific geographic areas, or ads that appear to every user who visits a given website. These ads are “placed media” and may appear regardless of your browsing behavior on this site.

HOW WE HANDLE DO NOT TRACK SIGNALS

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism (engaged by you) is in place.

7.) ACCESS AND CONTROL OF YOUR INFORMATION

You may choose to control or restrict the collection or use of your personal information in the following ways:

When you are asked to fill in a contact form or quote request form on this website, look for the checkbox stating that you consent that the information you are submitting will only be used for communication purposes.
Whenever you are asked to fill in an email signup form on this website, look for the checkbox stating that you consent that the information you are submitting can be collected and stored in order for you to receive information and/or marketing content via email communication.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: info[at]ideanetworkmedia.com
If you already subscribed to our website via an email signup form (Mailchimp), you can review and unsubscribe here.

8.) CALIFORNIA’S SHINE THE LIGHT LAW

Although we do not now, nor are we pursuing clients on the West Coast, including California, the following policies shall apply. Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may choose to opt out of our sharing their contact information with third parties for direct marketing purposes. If you are a California resident and you wish to opt out, please follow the instructions below.

Your Privacy Rights: Opting Out of Marketing and Transfers; Accessing, Updating And Deleting Information

We want to communicate with you only if you want to hear from us. If you wish to opt out of receiving our marketing efforts or our sharing of information with third parties for their marketing efforts, you may do so, at any time by clicking “unsubscribe” in any email you receive from us and following the instructions on the screen, or by responding to a marketing email and including “Remove” in the subject line. Please be aware that you cannot opt out of receiving our service messages if you are currently doing business or under contract with us.

You may request access to, amend, or ask us to delete any of your personal information that we may store, and you may also opt out of receiving our marketing efforts or our sharing information with third parties by contacting us at:

info@teracloud.com or mail your request or questions regarding this Master Privacy Policy to:

TeraCloud, Inc.

Please note that, from time to time, personal information collected from you may be processed and stored by us or our partners in jurisdictions in which disclosure may be compelled by governments, law enforcement agencies and regulatory bodies of those jurisdictions as required or permitted by the laws and courts of those jurisdictions. Depending on the laws of the applicable jurisdiction, we may not be allowed to provide notice to you of such required disclosure.

We may also share your personal information and other information with entities controlling, controlled by, or under common control with us. If some or all of our business assets are sold or transferred, we would transfer your information to the buyer or transferee and, for due diligence purposes, to its professional advisors under an obligation of confidentiality.

9.) DATA BREACH NOTIFICATION

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: If such personal information is stored with us, we will notify you via email

Within 5 business days via email
Within 2 business days via a blog post that is clearly highlighted on our home page

9.) YOU WILL BE NOTIFIED OF ANY PRIVACY POLICY CHANGES:

On our Privacy Policy Page. You will be notified via a pop-up or other call-out the next time you visit the site

9) CONTACTING US

If there are any questions regarding this privacy policy, or your information, you may contact us using the information below. TeraCloud Privacy Officer c/o Idea Network Media, Inc. 6121 Seminole Blvd Seminole, Florida 33772 United States info[at]ideanetworkmedia.com COPPA (Children Online Privacy Protection Act) Notice When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.