Eric Long

7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools…

9 months ago

Top Technologies Transforming Customer Service Today  

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and…

10 months ago

Data Breach Damage Control: Avoid These Pitfalls

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical.…

10 months ago

Copilot in Teams – New Features, Agents & More

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the…

10 months ago

Navigating the Challenges of Data Lifecycle Management 

Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be…

10 months ago

6 Simple Steps to Enhance Your Email Security

Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks…

10 months ago

8 Strategies for Tackling “Technical Debt” at Your Company

Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches,…

10 months ago

Enhancing Employee Performance with a Mobile-Optimized Workspace

In the whirlwind of today's business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly…

11 months ago

Essential Settings to Maximize Your Microsoft 365 Experience

Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for…

11 months ago

Why Securing Your Software Supply Chain is Critical

In today’s world, everything’s connected. That includes the software your business relies on. Whether you've installed that software locally or…

11 months ago

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