In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer’s needs. Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster.
Nearly forty percent of nonprofits use customer relationship management (CRM) software to track donations and manage communication with supporters and donors. #Microsoft #Azure offers this and hundreds of other cloud services to meet the needs of organizations. This e-book includes stories of how moving to Azure has helped four nonprofits achieve their goals.