March 15, 2022

REI Connects with Customers for Virtual Outfitting

Eric Long

Creating personalized experiences that connect at-home shoppers with the same level of service they would get in-store is omnichannel gold. How can @Microsoft Teams help? Read the customer success story to learn how and contact a TeraCloud, Inc. Microsoft Teams expert for a face-to-face consultation.

Outdoor apparel retailer REI modernizes the frontline worker experience by equipping employees on the shop floor with iPads and other Apple mobile devices and Microsoft 365 productivity tools. This customer story highlights REI’s creative use of Microsoft Teams to create an online virtual outfitting solution. Get the story for a look at results including high customer satisfaction and improved agility.

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