Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution.
Do you develop social media strategies to align with your actual business goals, or do you post, share, tweet and like according to what you *think* your audience might want? Too many users don’t connect their goals with their strategies, according to writer Elissa Liu. Read her article, “How to Turn Your Business Goals into a Strong Social Media Strategy” and subscribe to TeraCloud, Inc. for more tips to stay ahead of the game!