January 20, 2021

Generate Value with Proactive Insights

Eric Long

Recently, 41% of businesses reported struggling to turn their data into decisions. Meanwhile, 61% of customers won't return if they have a bad customer experience, and customers want personalized experiences that reflect their behaviors and preferences, with expectations higher than ever. Proactive #CustomerInsights from @Microsoft has you covered with a unified view of both customer and operational data. Find out more in this video.

This video shares an informative overview about how proactive insights from Microsoft transforms business operations with key insights, drives better decision making based on real data, and allows for any team member to get a single view of customers in real time.

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