Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer Experience starts from "being a customer-centric firm from the ground up" writes Ryanne Van Der Eijk's in her article, "Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients)." She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk's article for tips on boosting customer experience with your business.

Share Post:

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” One of her tips is to build customer-centricity as part of your company culture. Start by defining your company’s philosophy on customer service—that’s the easy part—and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her other tips to boost overall customer experience.

Read More…

Stay Informed

More Insights

Microsoft Dynamics Demand Forecasting

Looking to improve your visibility to enhance demand forecasting @Microsoft Dynamics 365 forecasting solution leverages machine learning and AI-driven insights to improve businesses’ ability to produce accurate forecasts. Check out the details and get in touch with the experts on demand forecasting at TeraCloud, Inc. for a one-on-one consultation.

#MSDyn365

Meet with Me

Can you deliver virtual desktops and applications on any device, anywhere? VMWare Horizon is a virtual desktop and applications platform, runs in the data center and provides simple and centralized management. Book a free demo with one of our @Microsoft Azure experts to identify areas of opportunity for your organization with Azure Virtual Desktop.