Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer Experience starts from "being a customer-centric firm from the ground up" writes Ryanne Van Der Eijk's in her article, "Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients)." She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk's article for tips on boosting customer experience with your business.

Share Post:

Share on facebook
Share on twitter
Share on linkedin
Share on email

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” One of her tips is to build customer-centricity as part of your company culture. Start by defining your company’s philosophy on customer service—that’s the easy part—and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her other tips to boost overall customer experience.

Read More…

Stay Informed

More Insights

Bertrandt’s HARRI is a self-driving success, thanks to Microsoft Azure

Maps that precisely plot road signs, traffic lights, lanes, and sidewalks within a few centimeters—that’s the sort of data-intensive information required to make Bertrandt’s self-driving car project HARRI a reality. And it took Microsoft Azure Services to tame the tremendous flood of data needed to drive HARRI, as a small map’s worth of data with this level of detail would overwhelm the vehicle’s on-board storage capabilities. Azure DevOps facilitated the creation of the exacting software for this solution by coordinating the work of development, operations, and quality assurance teams.

Modernize sales productivity

With #Microsoft #Dynamics365 for #SalesProfessional, modernizing seller productivity is the simpler way to build sales momentum and boost productivity. Focus on what’s most important with complete customer interaction history, guidance toward optimal outcomes, and rich interactive dashboards. Check out the video for more!

Automate code-to-cloud workflows with a seamlessly integrated DevOps platform

With the ability to commit changes and quickly deploy them to the cloud using tools such as GitHub Actions and Azure Pipelines for CI/CD, developer teams gain agility in deploying and maintaining their apps.

Sign up to stay connected. We can help you learn more about using Microsoft Azure DevOps with GitHub and Visual Studio.