Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate in order to deliver exceptional customer service.

Cyber crime isn’t a one-person job anymore
In a new interview, one cyber professional is warning people about cyber criminals and gangs teaming up to attack businesses. By working together, these criminals