Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization’s customer experience strategy. Read the Customer Centricity e-book to learn how to unify your siloed marketing, sales, and service data into a single, intelligent 360-degree customer view by adopting a customer data platform.
How can you use advanced authentication and risk-based adaptive access policies to protect data without compromising user experience? TeraCloud, Inc. recommends learning from the experience of New Zealand’s Department of Internal Affairs. Get the story on how the @Microsoft customer simplified security with a cloud-based identity solution.