Since the COVID-19 crisis hit, one of the Australian Red Cross’ important tasks has been maintaining contact with vulnerable self-isolators. With an archaic, error-prone client case system, they turned to Microsoft partner Velrada to develop a system to efficiently connect volunteers to essential tasks. Read more about how Dynamics 365 streamlined communication to deliver psychological first aid to those in need.
In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right