The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
Do you develop social media strategies to align with your actual business goals, or do you post, share, tweet and like according to what you *think* your audience might want? Too many users don’t connect their goals with their strategies, according to writer Elissa Liu. Read her article, “How to Turn Your Business Goals into a Strong Social Media Strategy” and subscribe to TeraCloud, Inc. for more tips to stay ahead of the game!