AEP Energy wanted to generate useful insights to better serve their customers from decades of data spread across multiple systems. Microsoft was able to help them migrate data from more than 460,000 residential, small business, commercial and industrial customers. into the Dynamics 365 platform, making them more competitive against larger suppliers with less customer focus.
Microsoft supports customers on their path to digital evolution, but it also continues to innovate its own approach to sales with tools like #Dynamics365 and #SalesNavigator. Learn how @Microsoft’s own Inside Sales team is keeping up with social listening, customer research, and innovative technology.