Customer Lifetime Value and the Subscription Economy

“Customer Lifetime Value and the Subscription Economy” by Phani Nagarjuna is an interesting article about the concept that a customer has a quantifiable lifetime value—first considered in the magazine industry’s subscription-based revenue system. “In today’s always-connected, data-saturated economic system,” writes Nagarjuna, “business models have become the mainstay beyond just magazines and streaming video services.” He continues that “every business today” has a reason to consider its customers as continuing streams of revenue “rather than their individual, one-and-done purchases.” Read his article as you contemplate how to address the lifetime value of your customers.

Building Autonomous Systems with Microsoft AI

Implementing AI can mean different things for different industries. This short video explains how Toyota Material Handling partnered with #Microsoft to create autonomous forklifts to help around warehouses.

Building an AI Powered organization

More and more businesses implement #AI technology, but some see greater successes than others. To scale and make the most of AI technology, organizations must adopt a holistic approach and rewire from within. This thought leadership piece details core practices for adapting to AI. Read on:

2 Types of Artificial Intelligence

Bring the future into your business today with AI. With pre-built or custom AI, see how your business can transform engagements with customers and employees, as well as leverage AI to get actionable insight from your data. Check it out here!